Part IX: Add-Ons Store – NowFloats

1. What is the Online Starter Plan? How can I purchase and activate it?

The Online Starter Plan is a combination of two premium features selected from the Add-Ons Marketplace on the app. It has been specially designed keeping newly-launched retail businesses in mind. The two main features included in the Online Starter Plan are:

● Custom Domain with HTTPS Security
● Customer Call Tracking

Here is how you can activate the Online Starter Plan:

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. You will see the ‘Featured Packs’ section. The Online Starter Plan can be found here. Tap ‘Get Now’ to proceed.

iv. You will see the package details on the next page. Tap ‘Add Package to Cart’.

v. You will be taken to the ‘Cart Summary’ page. Fill in the details as shown below and tap ‘Continue’.

vi. You will arrive on the ‘Payment’ page. Boost accepts all popular payment methods including debit cards, credit cards, net banking, UPI and popular digital wallets. Select your preferred method and tap the ‘Pay Now’ button to complete the purchase.

2. What is the Go Digital Plan? How can I purchase and activate it?

The Go Digital Plan offers four premium features from the Add-Ons Marketplace, bundled as a single package. It is ideal for growing businesses. The main features are:

● Unlimited Content Updates
● Custom Domain with HTTPS Security
● Customer Call Tracking
● Premium Support

Here is how you can activate the Go Digital Plan:

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. You will see the ‘Featured Packs’ section. The Go Digital Plan can be found here. Tap ‘Get Now’ to proceed.

iv. You will see the package details on the next page. Tap ‘Add Package to Cart’. The service will be added to your cart.

v. You will be taken to the ‘Cart Summary’ page. Fill in the details as shown below and tap ‘Continue’.

3. What is the Commerce Plan? How can I purchase and activate it?

The Commerce Plan offers nine premium features from the Add-Ons Marketplace bundled as a single package. It is ideal for businesses that are looking to grow quickly by accelerating their sales. Features which are included are:

● Unlimited Content Updates
● Business Keyboard
● Custom Domain with HTTPS Security
● IVR with Customer Call Tracking
● Chatbot for your website
● Business e-mail accounts (5 licences)
● Newsletter subscribers (up to 500)
● Premium Support
● Premium self-branded gateway

Here is how you can activate the Commerce Plan:

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. You will see the ‘Featured Packs’ section. The Commerce Plan can be found here. Tap ‘Get Now’ to proceed.

iv. You will see the package details on the next page. Tap ‘Add Package to Cart’. The service will be added to your cart.

vii. You will be taken to the ‘Cart Summary’ page. Fill in the details as shown below and tap ‘Continue’.

viii. You will arrive on the ‘Payment’ page. Boost accepts all popular payment methods including debit cards, credit cards, net banking, UPI and popular digital wallets. Select your preferred method and tap the ‘Pay Now’ button to complete the purchase.

4. What is ‘Chatbot For Your Website’? How to purchase and activate it?

Provide 24x7 helpline support to your customers using our modern Chatbot service.

The chatbot is capable of answering basic queries like contact information, business hours etc. Where it is unable to answer a question, the chatbot will provide your contact details so that the customer can get directly in touch with you.

Follow these steps to purchase and activate the service.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Chatbot For Your Website’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

vii. You will arrive on the ‘Payment’ page. Boost accepts all popular payment methods including debit cards, credit cards, net banking, UPI and popular digital wallets. Select your preferred method and tap the ‘Pay Now’ button to complete the purchase.

5. What is ‘IVR With Customer Call Tracking’? How can I purchase and activate it?

IVR or Interactive Voice Response is simply an automatic system that handles your incoming calls and directs them to the right person.

The Boost IVR and Call Tracking system comes with a host of features to make your retail business look more professional. It can play background music, welcome the customer, enquire about the purpose of the call, and connect the customer automatically to the most suitable person on the team.

This facility has been designed to help you improve the efficiency of your customer service system and enhance your brand image. Follow these steps to purchase and activate the feature from the Boost app on your smart phone.

i. Open the app and tap the bars on the top left.

ii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iii. On the next page, look for ‘IVR With Customer Call Tracking’ and tap on it.

iv. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

6. What is 'Facebook Lead Ads'? How can I purchase and activate it?

Lead ads are the best way to run lead generation campaigns on Facebook. They let viewers show their interest in your business by asking them to fill out a form. You can then use the information in the form to follow up with them.

‘Facebook Lead Ads’ make it highly convenient for the user to submit their information. It ensures that you don’t lose any customer to long waits and other cumbersome processes.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Facebook Lead Ads’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

7. What is 'Dictate: Assisted Content Creation'? How can I purchase and activate it?

Don’t have the time to create your own content? Don’t worry! ‘Dictate’ is our premium content creation service that takes the burden of content creation off your shoulders while ensuring that you benefit from high-quality blogs and updates.

We will send our representatives to get in touch with you. They will get a detailed idea of your business and take over the job of content creation. Specialist writers and graphic designers will be roped in for the task.

‘Dictate’ is a highly useful service for busy retail businessmen like yourself so that you can benefit from a strong online presence without having to devote a whole lot of time to it. Here is how to purchase and activate the feature.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Dictate: Assisted Content Creation’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

8. What is 'Custom Domain with HTTPS Security'? How can I purchase and activate it?

If you want to impress your customers, having your own domain name is one of the best ways to do it. Boost websites generally use the NowFloats domain name when they are created. But users can also opt for a custom domain name to improve their business branding and establish their own online identity.

Follow the steps below to purchase and activate the domain booking widget.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Custom Domain With HTTPS Security’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

v. You will arrive on the ‘Payment’ page. Boost accepts all popular payment methods including debit cards, credit cards, net banking, UPI and popular digital wallets. Select your preferred method and tap the ‘Pay Now’ button to complete the purchase.

9. What is 'Advertising (Google/FB)'? How can I purchase and activate it?
'Advertising (Google/FB)' is a premium service offered by Boost to assist users with online marketing. It helps generate leads by displaying your ad to people who might be interested in your products.
Users who subscribe to this feature get a dedicated campaign manager to look after their Google and Facebook ad strategy. It also gives access to a host of analytics to track ROI.
Follow these steps to purchase and activate the 'Advertising (Google/FB)’ service.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for 'Advertising (Google/FB)' and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

10. What is the 'Business Email Accounts' feature? How can I purchase and activate it?

Having a professional email account helps your business look reliable and can assist you in earning the trust of your customers.

You get access to 5 custom email accounts by opting for this service. Follow these steps to purchase and activate your business email account.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Business Email Accounts’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

11. What is 'Unlimited Content Updates'? How can I purchase and activate it?

By activating this feature, users can add unlimited content updates to their website without worrying about storage space, using the app or web portal.

Follow these steps to purchase and activate ‘Unlimited Content Updates’.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for 'Unlimited Content Updates' and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

12. What is 'Business Keyboard'? How can I purchase and activate it?

‘Business Keyboard’ allows you to share deals, offers, product details etc. with a single tap of button on platforms such as WhatsApp, Instagram, Hike, Messenger etc.

Follow these steps to purchase and activate the service.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Business Keyboard’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

13. What is 'Customer Call Tracking'? How can I purchase and activate it?

When someone calls your business number, the call is automatically tracked and recorded to enable you to listen to it again later.

Follow these steps to purchase and activate ‘Customer Call Tracking’.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Customer Call Tracking’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

14. What is the 'Newsletter Subscribers' feature? How can I purchase and activate it?

This service allows you to send newsletters to your subscribers informing them about your latest products, collections, discounts and promotions etc.

You can opt for either 100 or 500 subscribers. Follow these stops to purchase and activate the ‘Newsletter Subscribers’ feature.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Newsletter Subscribers’ and tap on it. You can choose either up to 100 subscribers, or 500 subscribers. Here we’ll select 100 subscribers as an example.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

15. What is 'Premium Support'? How can I purchase and activate it?

This feature helps you get in touch with our customer support team quickly for all kinds of help related to your account.

Follow these steps to activate the service.

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Premium Support’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

16. What is 'Premium Self-Branded Payment Gateway'? How can I purchase and activate it?

This feature gives you access to a custom payment gateway to receive payments directly to your bank account. The feature can be customised to various degrees including having brand placements at different points in the payment process.

Follow these steps to purchase and activate the service:

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘Premium Self-Branded Payment Gateway’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.

17. What is ‘2-Day 1:1 Video Conferencing with Digital Consultant: Product Onboarding & Training’? How to purchase and activate it?

This service gives you access to a personal digital consultant who will train you how to use the app over a period of two days.

Follow these steps to purchase and activate the service:

i. Open the app and tap the bars on the top left.

ii. The main menu will appear. Tap ‘Add-Ons Marketplace’.

iii. It will bring you to the ‘Add-Ons’ page. Scroll down to the ‘Recommended’ section and tap the ‘View All’ button.

iv. On the next page, look for ‘2-Day 1:1 Video Conferencing with Digital Consultant: Product Onboarding & Training’ and tap on it.

v. Tap the ‘Add’ button. The service will be added to your cart.

vi. You will be taken to the ‘Cart Summary’ page. Fill in the details and tap ‘Continue’.