1. How to check your ROI?
Your Boost app has a ‘Reports’ section where you can check all aspects of your ROI such as:
• Website visitors
• Total website visits
• Enquiries
• Appointments
• Call volumes
• Newsletter subscribers
• Search queries
• Search ranking
• Social analytics (only Facebook)
• Wildfire
• Revenue
You can easily reach the ROI section by following these steps:
i. Open the app and tap the ‘Reports’ tab on the home page.
ii. It will take you to the page. You can see various ROI metrics here. Tap the relevant section to see detailed statistics.
2. How to check recommendations for improving your website (RIA Alerts).
RIA is an artificial intelligence technology which has been specially developed to help Boost users manage and operate their website with ease. Its job is to analyse each business individually and provide customised recommendations to help users make the most of their online presence.
Checking RIA alerts entails a simple two-step process:
i. On the home page, you will see the number of pending notifications on the top right-hand corner. Tap the ‘Alerts’ tab to view them.
ii. You will be taken to the notifications page. All RIA alerts are visible here.
3. How to check online visitor customer calls ("Call Tracker")?
You can easily check the number of business calls received through your Boost website. Follow these steps.
i. Go to the home page and tap the bars on the top left.
ii. The main menu will appear. Select ‘Calls’.
iii. You will reach the call records page. You can find all details related to your business calls here.
4. How to check business enquiries made to your Boost website.
Boost allows visitors to leave a business enquiry on the website. Users can view the enquiry within seconds on their Boost app to enable them to respond quickly.
Follow these instructions-
i. Go to the home page and tap the bars on the top left.
ii. The main menu will appear. Select ‘Enquiries’.
iii. You will be taken the next page where you have to select between ‘Calls’ and ‘Enquiries’. Select ‘Enquiries’.
iv. You will reach the ‘Enquiries’ page. Use the response button to reply to the visitor using the same medium in which they have reached out to you.
5. How to check list of people who have subscribed to your web updates.
Boost allows visitors to subscribe to your updates by registering on the website. Follow these tips to find out how many people have subscribed to your business updates.
i. Go to the home page and tap the bars on the top left.
ii. The main menu will appear. Select ‘Newsletter Subscriptions’.
iii. This will take you to the relevant page. You can view the list of people who have subscribed to your updates here.
6. Can I create appointment bookings on a patient’s behalf?
Yes, you can. Read the answer to Part III, Question No. 2 to find out how this can be done.
7. How to analyze web traffic?
You can see how many people have visited your website (‘web traffic’) using the ‘Reports’ tab on the app. Follow these steps.
i. Go to the home page and select the ‘Reports’ tab.
ii. It will take you to an overview page. You can see the total number of visitors here. Get a detailed breakup of web traffic by tapping
iii. Selecting ‘Total Visits’ will give you the detailed breakup of web traffic in terms of weekly, monthly, and annual visitors.
8. How to analyze call reports?
Users can analyze call reports using the Boost app. Follow these steps to check your call reports.
i. Go to the home page and tap the bars on the top left.
ii. The main menu will appear. Select ‘Enquiries’.
iii. You will be taken to the ‘Enquiries’ page. Select ‘Business Calls’.
iv. You will reach the relevant page. Your call reports will be visible here.
9. How to analyze social media reports?
You can view the performance of all your social media accounts from the Boost app itself. Follow these steps.
i. Go to the home page and select the ‘Reports’ tab.
ii. It will take you to an overview page. Select ‘Social Analytics’.
iii. You can view your social media metrics on this page. Keep in mind that it requires up to a day to collect the latest data from your social media pages so that you have access to reliable and updated information.
10. How to view your appointment analytics?
You can view your appointment analytics on the Boost app by following these steps.
i. Go to the home page and tap the bars on the top left.
ii. The main menu will appear. Select ‘Appointments’.
iii. You will reach the main ‘Appointments’ page. Select ‘Appointment Analytics’ to view the relevant data.
iv. This will take you to the analytics page. You can view your data here assorted by various categories.
11. Checking how much revenue you have earned through your Boost website.
The Boost app gives you precise data on how much revenue you have earned using the website. Follow these steps to view the information:
i. Open the app and tap the ‘Reports’ tab on the home page.
ii. It will take you to next page. You can see various ROI metrics here. Select the ‘Revenue’ option.
iii. You will reach the next page. The revenue summary is available here. You can select the time duration using the drop-down menu.
12. How to check ROI from Wildfire?
Users can post online ads to improve lead generation with the help of Boost’s Wildfire service. Check your ROI from Wildfire by following the steps below:
i. Open the app and tap the ‘Reports’ tab on the home page.
ii. It will take you to next page. You can see various ROI metrics here. Select ‘Wildfire’.
iii. You will reach the next page. The Wildfire/inorganic traffic report is available here.
13. Will I be able to show our patient reviews on my website?
Yes, you can show patient reviews on the website by adding them to the Testimonials section. See Part III, Question 10 for instructions on how to add a testimonial.
14. How can Boost give me better visibility than other clinics that are also doing digital promotion?
NowFloats Boost offers an unbeatable combination of efficiency, convenience and affordability to enhance the online presence of your healthcare business. Its multiple features allow users to build their own website (without knowledge of coding), diversify into e-commerce, and improve their SEO.
It can also be synced with relevant social media handles to enhance your digital presence. Most of these services are available piecemeal but Boost combines them into a single platform for the convenience of the user. What’s more, Boost has been specially created for busy healthcare professionals like yourself and is extremely easy to operate.
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